Response Rates

Reporting focussing on Response Rates by Department, Country and User. Response Rates are the number of User reactions or replies to Channel messages they have been mentioned in

Page Visuals

ResponseRatesAll

1. Avg Response Rate by Department

Visual showing average Response Rate for all Users in each Department

2. Avg Response Rate by Country

Average Response Rate for all Users in each Country location

3. Response Rates

Average Response Rate per User (Response Rate Calculation below)

Response Rate Calculation

ResponseRatesCalc