Default Bot Scenarios and Content

Below are the default Bot scenarios deployed with TWA, if you have selected to include the notification service.

For each scenario you will find a description of the scenario and any default configured values. For each scenario we are able to configure the Message Subject and Message Content. The email will be sent from tips@teamworktips.email, please whitelist this address if required.

Please email Software.Support@modalitysystems.com if you require any customisation to the default scenarios or wish to discuss additional scenarios.

Default Message Behaviour

If a scenario is triggered and the message sent, this will initially be delivered via email, as per the examples below. Within each default message, we provide the end user the ability to recieve future messages via the Teamwork Tips Bot. This is achieved by clicking the link provided within the message. The content delivered via Teams message will be the same as the email content. This can also be customised if required.

Scenario 1 - Guest Reminder

BOT_ExternalGuests

1. Scenario

The owner will recieve this message if they are the owner of a team which includes external guests. Team owners can then review Team content and guest membership to ensure it’s still valid for use as initially intended.

2. Default Message Subject

Teams with Guests Reminder

3. Default Message Content

This is a reminder that you are the owner of 1 or more teams in Microsoft Teams that have external users (guests). As an owner, please ensure that access is appropriate for the content being shared in that team.

Scenario 2 - Owner Reminder

BOT_TeamOwners

1. Scenario

The owner will recieve this message if they are the owner of a team which has less than 2 owners. It is advised that the existing owner should the take action to nomiate/request an additional team owner.

2. Default Message Subject

Teams with Owner Counts Reminder

3. Default Message Content

This is a reminder that you are the owner of 1 or more teams in Microsoft Teams that have less than two owners. Please ensure that your teams have multiple owners.

Scenario 3 - Inactive Teams Reminder

BOT_InactiveTeam

1. Scenario

The owner(s) will recieve this message if they are the owner of a team which has had no activity within the last 30 days.

2. Default Message Subject

Teams Last Activity Reminder

3. Default Message Content

This is a reminder that you are the owner of 1 or more inactive teams in Microsoft Teams.

Scenario 4 - Deleted Team Reminder

BOT_DeletedTeam

1. Scenario

The owner(s) will recieve this message if they are the owner of a team which has been recently deleted. The team name will also be shown.

2. Default Message Subject

Deleted Team Reminder

3. Default Message Content

This is a notification that you are the owner of a team that was recently deleted in Microsoft Teams: TEAMNAME